Dispatch Programs

Basic Life Support

Cardiopulmonary resuscitation training for healthcare providers and professional rescuers.
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Basic Telecommunicator Course 911 (BTC)

Standard dispatch course for 911 dispatchers

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Emergency Medical Dispatcher

Training for Emergency Telecommunicators that are expected to provide pre-arrival instructions to callers.

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Course Description:

This program is the standard preparatory training for Emergency Telecommunicators who work at a Public Safety Answering Point (PSAP) and are expected to provide pre-arrival instructions to callers such as care for cardiac arrest, severe bleeding, and AED use. This program will discuss numerous medical conditions and students will practice using NJ EMD guidecards during scenarios to guide callers through the management of various medical emergencies.

Course Length: 32 hours

Prerequisite: BLS for Providers

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Emergency Medical Dispatcher (EMD) is available to organizations - Request a quote for your group.
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